‘Delays, lowballs, outright denials’: how the LA wildfires have exposed the US’s broken insurance industry
Insurance practices in an age of climate volatility raise troubling questions about home ownership and housing affordability – the bedrock of the American middle class
For a few frenetic days last January, after losing their midcentury ranch home to the wildfires that ravaged Los Angeles, Jessica and Matt Conkle thought they could see a glimmer of hope.
Their insurance company, State Farm, had sent emergency response teams to Altadena, where they lived, and they filed a claim right away. It wasn’t long before they received a check that covered four months of living expenses.
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© Photograph: Patrick T Fallon/AFP/Getty Images

© Photograph: Patrick T Fallon/AFP/Getty Images

© Photograph: Patrick T Fallon/AFP/Getty Images