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As Trump and Musk Upend Washington, Congressional Phones Can’t Keep Up

In the three weeks since President Trump took office and gave Elon Musk free rein inside the federal government, millions of calls have poured in to members of Congress, jamming the system.

© Haiyun Jiang for The New York Times

A staff member answering phones in Representative Becca Balint’s office at the Capitol on Friday. Ms. Balint, a Vermont Democrat, said she had reassigned at least six additional staff members to keep up with a nonstop flood of calls.
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